{"xsrfToken":"d60997c4-1aaf-4bed-a0c2-89f00b0cf696_93e1c630c6acfabb54da47f72d750928f27452f9_lout","branding":{"id":"1","key":"esd","name":"External service desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ccf63323-b251-4ef1-9f8a-59007611f25f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOTY5YjEzMy1jNzhkLTQzMDgtODhjNC04Y2E3ZTQwOWNiNGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNjZjYzMzIzLWIyNTEtNGVmMS05ZjhhLTU5MDA3NjExZjI1ZiI6WyJyZWFkIl19LCJleHAiOjE2NTMxMTcwNTQsIm5iZiI6MTY1MzExNjM5NH0.Fg5vhAFxw7NLtmBcpQHm9D7Ut_4KIfnO1uhf8epoDzw&client=0969b133-c78d-4308-88c4-8ca7e409cb4d&mode=fit","logoId":"ccf63323-b251-4ef1-9f8a-59007611f25f","isLogoAvailable":true,"helpCenterTitle":"iLocIT Support Center","sharedPortalName":"Support@iLocIT!","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"iLocIT Support Center","sharedPortalName":"Support@iLocIT!","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#272727","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d2fe567d-d9a7-488e-995c-b7e108b28218/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOTY5YjEzMy1jNzhkLTQzMDgtODhjNC04Y2E3ZTQwOWNiNGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQyZmU1NjdkLWQ5YTctNDg4ZS05OTVjLWI3ZTEwOGIyODIxOCI6WyJyZWFkIl19LCJleHAiOjE2NTMxMTcwNTQsIm5iZiI6MTY1MzExNjM5NH0.YZiJjokFozapYIUvwDRXEfsZOaqUT2WsGBqRc94X7C4&client=0969b133-c78d-4308-88c4-8ca7e409cb4d&height=300&mode=fit","bannerMediaApiFileId":"d2fe567d-d9a7-488e-995c-b7e108b28218","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"esd","projectId":10001,"serviceDeskId":1,"name":"External service desk","description":"<p>Welcome! You can raise a External service desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"10054","name":"Issue with SAP Translation Portal - STP","descriptionHtml":"","callToAction":"Issue with SAP Translation Portal - STP","introHtml":"<p>In case you need to report an issue or pose a questions with regards to the STP - SAP Translation Portal, this is the right category for you to choose.</p>","icon":10566,"iconUrl":"https://ilocit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10566","groups":[1],"key":""},{"id":"10005","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://ilocit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[1],"key":""},{"id":"10007","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://ilocit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[1],"key":""},{"id":"10008","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://ilocit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[1],"key":""},{"id":"10003","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://ilocit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10054,10005,10007,10008,10003]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"sharedPortal":{"name":"Support@iLocIT!","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ilocit.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ilocit","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d60997c4-1aaf-4bed-a0c2-89f00b0cf696_93e1c630c6acfabb54da47f72d750928f27452f9_lout","baseUrl":"https://ilocit.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0969b133-c78d-4308-88c4-8ca7e409cb4d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}